JERGENS® +Firming Daily Moisturiser FAQs (2024)

Which formula should I choose?

Using the formula customized for your natural skin tone will ensure the most natural-looking colour. To find your natural skin tone, look at the inside (or underside) of your forearms, since these areas are not typically exposed to the sun.

Refer to the colour charts on the back of the packages and choose the one with a "STARTING POINT" colour that most closely matches your natural skin tone.

Another way to choose your formula is to refer to your favorite facial foundation colour.

If you typically use foundation colours that are fair or (light) medium (for example: Light Ivory, Ivory, Porcelain, Alabaster, Light Beige, Nude), then choose the JERGENS® Natural Glow® +FIRMING Fair to Medium Skin Tones formula.

If you typically use foundation colours that are (darker) medium or tan (for example: Medium Beige, Tan, Caramel), then choose the JERGENS® Natural Glow® +FIRMING Medium to Tan Skin Tones formula.

Will I eventually have to change to a darker shade?

No. Some people have switched to a darker shade with good results after first using a light shade formula. To find the right formula, make sure you're choosing your shade based on your natural skin tone or starting skin tone and the starting shade on the back of the package.

Can I use JERGENS® Natural Glow® +FIRMING Daily Moisturiser on my face?

This product was designed for use on the body. Our FACE formulas are specifically designed for use on facial skin and are perfect complements to the Body formulas.

How long should I wait before I get dressed?

After applying JERGENS® Natural Glow® +FIRMING Daily Moisturiser, allow several minutes for it to dry prior to getting dressed. This will prevent any lotion from rubbing off on clothes and ensure even coverage on the skin.

Can I use another moisturiser with this product?

You may use another lotion with this product; for example, choose JERGENS® Ultra Healing® or JERGENS® Shea Butter Moisturiser. You may mix and match JERGENS® Natural Glow® +FIRMING Daily Moisturiser with any JERGENS® Skincare products. If using two moisturisers at the same time, apply JERGENS® Natural Glow® +FIRMING Daily Moisturiser first and allow it to dry completely.

How can I prevent my elbows and knees from becoming darker than the rest of my skin?

The skin on elbows and knees tends to be drier, with more layers of skin cells. Since the chemical reactions of skin darkening take place in the surface layers of skin, the colour can concentrate in those areas. We suggest that elbows and knees receive a light application of JERGENS® Natural Glow® Daily Moisturiser or you can try JERGENS® Ultra Healing® Extra Dry Skin Moisturiser on the "roughest parts" like knees and elbows first, to smooth the skin.

Can I use different skin tone formulas for my body and face?

Yes, you may use different skin tone formulas for your body and face if you feel using different formulas will provide the best matches for the skin tones of your body and face.

Can I use a sunscreen with this product?

Yes. Just apply it after you use JERGENS® Natural Glow® +FIRMING Daily Moisturiser. JERGENS® Natural Glow® Daily Moisturiser doesn't contain sunscreen and will not protect against sunburn; however JERGENS® Natural Glow® +PROTECT Daily Moisturiser Sunscreens and JERGENS® Natural Glow® FACE Daily Moisturiser Sunscreens are designed to protect skin from daily sun exposure while delivering an optimum amount of naturally glowing colour. And remember that repeated exposure of unprotected skin while tanning may increase the risk of skin aging, skin cancer and other harmful effects to the skin even if you do not burn.

I am not seeing any skin colour change, am I doing something wrong?

Everyone's colour development can be different. Try using a darker formula shade or try one of the JERGENS® Natural Glow® 3 Days to Glow Moisturisers. With JERGENS® Natural Glow® 3 Days to Glow Moisturisers you will see colour after one use and get a full shade of colour in just three days.

I seem to have an orange colour. What happened?

This is likely from overuse of the product. Try using a lighter shade formula or use less of the product. You may be able to use it every other day instead of daily.

When is the best time to apply?

JERGENS® Natural Glow® +FIRMING Daily Moisturisers can be applied any time of day, but allow 3 hours before exercise, swimming, or showering. For best results apply to freshly cleansed skin. This will help ensure natural-looking even colour.

Will I get too dark? Will the colour be even?

After one week of daily use, your skin should be about one shade darker. Continue to use the product daily or every other day, so that the colour will be maintained and skin tone will remain even. JERGENS® Natural Glow® +FIRMING Daily Moisturiser gradually darkens only the very top layers of your skin. And since the top layers of skin cells naturally exfoliate to expose new skin cells, your skin colour will naturally reach a plateau. Regular use of JERGENS® Natural Glow® +FIRMING Daily Moisturiser ensures evenness of skin colour.

If I use JERGENS® Natural Glow® +FIRMING Daily Moisturiser more than once a day, will I get darker faster?

After one week of daily use, your skin should be about one shade darker. Continue to use the product daily or every other day, so that the colour will be maintained and skin tone will remain even. JERGENS® Natural Glow® +FIRMING Daily Moisturiser gradually darkens only the very top layers of your skin. And since the top layers of skin cells naturally exfoliate to expose new skin cells, your skin colour will naturally reach a plateau. Regular use of JERGENS® Natural Glow® +FIRMING Daily Moisturiser ensures evenness of skin colour.

Can I use this product even in the winter? What shade should I choose?

JERGENS® Natural Glow® +FIRMING Daily Moisturiser can be used all year round. You may find that you should go one shade lighter in the winter or use the shade you normally use in the summer every other day instead of every day. Using the formula customized for your natural skin tone will ensure the most natural-looking colour. To find your natural skin tone, look at the inside (or underside) of your forearms, since these areas are not typically exposed to the sun.

Refer to the colour charts on the back of the packages and choose the one with a "STARTING POINT" colour that most closely matches your natural skin tone.

Another way to choose your formula is to refer to your favorite facial foundation colour.

If you typically use foundation colours that are fair or (light) medium (for example: Light Ivory, Ivory, Porcelain, Alabaster, Light Beige, Nude), then choose the JERGENS® Natural Glow® +FIRMING Fair to Medium Skin Tones formula.

If you typically use foundation colours that are (darker) medium or tan (for example: Medium Beige, Tan, Caramel), then choose the JERGENS® Natural Glow® +FIRMING Medium to Tan Skin Tones formula.

Can I use JERGENS®Natural Glow®+FIRMING Daily Moisturiser all over my body?

Yes, JERGENS®Natural Glow®+FIRMING Daily Moisturiser was designed for use on the body and is acceptable for use everywhere that you desire subtly darkened skin.

JERGENS® +Firming Daily Moisturiser FAQs (2024)

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