Virgin Media Outage in Brockenhurst, England (2024)

The latest reports from users having issues in Brockenhurst come from postal codes SO42.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brockenhurst, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brockenhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (57%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (12%)

4. 

   TV (8%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Brockenhurst, Hampshire, England

The most recent Virgin Media outage reports came from the following cities:Romsey, Bournemouth, Southampton, Brockenhurst, Christchurch, New Milton and Eastleigh.

City	Problem Type	Report Time
Romsey	Internet	2 days ago
Bournemouth	TV	2 days ago
Southampton	Internet	2 days ago
Brockenhurst	Internet	3 days ago
Southampton	TV	3 days ago
Southampton	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brockenhurst, England

Latest outage, problems and issue reports in Brockenhurst and nearby locations:

• Natalie Griffiths (@Natalie05490147) reported 3 minutes agofromBournemouth, England

  @virginmedia you offer the most horrendous service ever! 3 call backs promised and not received one! My quick start pack was supposed to arrive yesterday but didn’t. No communication what so ever! Unbelievably bad I would definitely not recommend

• Rahim™ 🇲🇦🇬🇧 (@rahim94) reported 9 minutes agofromSouthampton, England

  @CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh

• Rahim™ 🇲🇦🇬🇧 (@rahim94) reported 14 minutes agofromSouthampton, England

  @natskat @virginmedia 3 REASONS.1- IM NOT WORKING TOMORROW2- ITS RAMADAN3- I WAS ABOUT TO GO ON @talkRADIO

• Elayne (@elayne100360) reported 16 minutes agofromBournemouth, England

  @mmould_pooleNHS @virginmedia Hear hear, my ombudsman complaint is still ongoing, they do not tell the truth about what they have done & customer service non existent.

• Neil (@gilly8049) reported 16 minutes agofromBournemouth, England

  @virginmedia It says there are no known issues. I've taken the white cable out and reconnected and rebooted and it makes no difference. Some sky sports channels are not working and just show error w02! This happens far too often!

• KrazyKat (@KatAndGirls69) reported 17 minutes agofromBursledon, England

  @virginmedia seriously fed up with virgin! Non stop issues for months. Cant even access @Microsoft on any devices (xbox store and website etc on xbox or phones etc) and now gone down twice in like half an hour! @MicrosoftHelps @MicrosoftUK

• DaveDodgePhotography (@ddodgephotos) reported 20 minutes agofromTotton and Eling, England

  @sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.

• Katharine Zoe Ruth (@Graelwyn) reported 29 minutes agofromSouthampton, England

  @BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.

• Rahim™ 🇲🇦🇬🇧 (@rahim94) reported 36 minutes agofromSouthampton, England

  @defonotz @virginmedia Nah, usually I very rarely have issues with virgin, they're usually pretty good but today they're really struggling with an outage

• KrazyKat (@KatAndGirls69) reported 37 minutes agofromBursledon, England

  @virginmedia @Edo1991 U say down detector is third party but they are easier to actually report to than your actual company&even the @Independent are writing articles already. I suggest you tweet a response with reason&expected fixed time. Considering I dont know anyone that isnt having issues! Grrr

• c (@conordonlan) reported 38 minutes agofromSouthampton, England

  imagine your internet going down at 11pm on it, cba with virgin MEDIA

• KrazyKat (@KatAndGirls69) reported 39 minutes agofromBursledon, England

  Every hour 16 minutes past why @virginmedia seriously I swear I'll drop and go elsewhere been a rubbish service for months now anyway🤬🤬🤬🤬🤬

• Josuke Higashikata (@_euanito) reported 41 minutes agofromSouthampton, England

  @virginmedia wtf are you doing

• Clare Old (@enkeli85) reported 41 minutes agofromSouthampton, England

  @virginmedia Problem with Internet in SO15 again

• Ade McKenzie (@AdeMcKenzie) reported 43 minutes agofromSouthampton, England

  @virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺

• Rahim™ 🇲🇦🇬🇧 (@rahim94) reported 45 minutes agofromSouthampton, England

  OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia

• Stuart Jones (@ithastheanswer) reported 49 minutes agofromBournemouth, England

  @virginmedia broadband service checker says everything is fine my our internet has been up and down all morning. Started having problems about midnight - been unable to finish a game of Fifa weekend league today - router appears to reboot or lose connection

• Katharine Zoe Ruth (@Graelwyn) reported 51 minutes agofromSouthampton, England

  Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.

• Louise Busfield (@no1toerag) reported 52 minutes agofromBournemouth, England

  How do I cancel @virginmedia if no one answers the phone or messages

• Katharine Zoe Ruth (@Graelwyn) reported 57 minutes agofromSouthampton, England

  @TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Barrie Kuy (@BarrieKuy) reported a minute ago

  @virginmedia I have sent details to the executive team email address, let's see what happens. If nothing back in a week, I'll just cancel the direct debit, you may allow me to talk to you then.

• 丁卯 (@hot_diggity_d) reported 4 minutes ago

  @NoContextBrits @androo38 @virginmedia The boys and girls that operate these customer service accounts have zero power to give you anything outside of the predetermined options in front of them, it’s not their fault. It’s also most likely they have a designated lunch hour, at which time they ain’t getting paid.

• Lord Rob of Goonerville (@RobbieBain8) reported 6 minutes ago

  @potatocubed @NoContextBrits @virginmedia I spent 45 minutes on the phone the other day trying to sort out cancelling a tv package….absolutely shocking customer service. When you do get through you cant understand their broken English either, which makes it more painful.

• Merv - La! Baron of Hastings in the Cinque Ports (@bearz1066) reported 6 minutes ago

  @Browbar1 I sympathise. We are @virginmedia customers too and the customer service is nonexistent especially towards and at the weekend. We pay £100+ a month.

• Z (@omgitszakk) reported 17 minutes ago

  @virginmedia I have done web chats for the past 18 months and nothing ever gets resolved. I have a tech come every 2 months, they have to replace wiring outside of my flat via a ladder. It works for 2 months, then breaks again. I want a permanent solution not a web chat.

• Lee J (@LeeJ79) reported 21 minutes ago

  @virginmedia how do I arrange a refund for hotel wifi service that you didn't provide, nor any technical support (calls/email unanswered). I purchased directly from your portal, not a voucher from hotel, my receipt is from VM (service provider) to me (consumer)

• The Memory Store (@TheMemRestore) reported 24 minutes ago

  @virginmedia Rebooted. Ethernet speeds are as advertised (for now) but WiFi both 2.4 and 5Ghz are completely poor most of the time. Our Wifi pod arrived today, gonna test that over the next 24 hours to see if upstairs at least improved stability and speed.

• Bruce P (@BearDen64) reported 24 minutes ago

  @Browbar1 @virginmedia Got in and internet out. Probably been out for a fortnight or so (I’ve been away) as a LeakBot lost internet connection. First engineer appointment is next Thursday. What rubbish service.

• Remi (@_Remi_ch) reported 25 minutes ago

  @_alin_dorian_ @PlayStationUK You must be on @virginmedia. Got the same issue

• PowellyChief (@PowellyChief1) reported 25 minutes ago

  @Naif_Official @virginmedia I’m in PR4 and mines been down since midnight last night. The updates are terrible.